The HEAR Technique: a tool for engaging patients who are vaccine hesitant

Vaccination is an essential public health intervention to prevent disease, especially among vulnerable populations; increased vaccine hesitancy threatens vaccine uptake. Healthcare staff, while recognized as trusted messengers by many people, report reluctance to engage with patients who express vaccine hesitancy. The UCSF Center for Excellence in Primary Care (CEPC) developed the HEAR technique, a brief intervention tool to engage with people who are unsure or hesitant about vaccines.

To date, CEPC has trained clinical staff, community health workers, disease intervention specialists, and vaccine outreach workers on the HEAR Technique.

Interested in training for your organization? Contact: Patricia Mejia.

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