About Our Trainings
CEPC offers a variety of trainings on practice transformation and implementing new models of team-based care. Trainings offered by CEPC are based on adult-learning theory and principles. Our highly-interactive and collaborative training strategy includes games, role-plays and problem-based case studies. During the course of the training, participants will practice new skills and receive feedback in real-time from trainers and fellow participants. Participants are encouraged to draw on their personal experiences working with patients and / or clinic staff.
CEPC offers four comprehensive trainings:
Health Coach, Panel Management and Complex Care Management trainings are geared toward training staff who provide direct patient care. Each of these three unique training curricula teach essential communication skills needed to work collaboratively with patients, as well as the content knowledge needed to work with specific patient populations.
Practice Coach training provides core skills required to guide practices utilizing the 10 Building Blocks of high performing primary care as their transformation roadmap. The training is applicable to both people who work within and outside the clinic. This training equips practice coaches to empower and support the clinic or practice to carry out quality improvement on their own.
At CEPC, we believe that training is necessary but not sufficient to transform practice. We offer readiness assessments with organizations interested in launching health coaching, panel management, or complex care management to ensure that they have the necessary infrastructure (e.g., standing orders) and supervision in place so that these new practices can be sustainable. After completion of training, we provide practice consultation to assist with implementation.
In addition to these trainings, we provide support in management, supervision, staff retreats, team building, and leadership development.
If you are interested in having CEPC train you as an individual or your organization, please contact [email protected].