Bodenheimer T, Willard-Grace R, Ghorob A. Expanding the Roles of Medical Assistants: Who Does What in Primary Care? JAMA Intern Med. 2014;174(7):1025-1026.
Thom DH, Hessler D, Willard-Grace R, Bodenheimer TA, Chen EH. Does health coaching change patients’ trust in their primary care provider? Patient Educ Couns. 2014;96(1):135-138.
Bodenheimer TS. Find the "bright spots". Jt Comm J Qual Patient Saf. 2014;40(4):147.
Willard-Grace R, Hessler D, Rogers E, Dubé K, Bodenheimer T, Grumbach K. Team structure and culture are associated with lower burnout in primary care. J Am Board Fam Med. 2014;27(2):229-38